Biography

Lou Paglia joined Sterling as interim Chief Product Officer in October 2015. In January 2016, he was promoted to Executive Vice President, Ventures. Lou became Chief Innovation Officer in April 2018, President in December 2018, and Chief Operating Officer in March 2021. He now leads global operations for Sterling, responsible for driving revenue growth, delivering unrivaled client service, and ensuring Sterling’s tech-enabled business services meet the evolving needs of the market.

Prior to joining Sterling, Lou held executive roles in product, operations, and general management, for companies including MTV Networks (a division of Viacom), Infogroup, Factiva (a joint venture between Dow Jones and Reuters), as well as numerous early-stage companies.

Lou earned a B.B.A. in Computer Information Systems from James Madison University and an M.B.A. from MIT’s Sloan School of Management.